Online tutoring

Add more images to the user guide for students and parents, making the instructions easier to follow
Streamline and standardise across all our tutors the way we use meeting IDs
To discuss at next tutor huddleOptions...Same meeting ID for all students and lessons.A different (but permanent meeting ID) for each … ⋅
Latest feedback 4 years ago
Add more images to the user guide for tutors
Use webcams instead of mobile phones for the second camera
Mobile phones can also be used as webcams, although a dedicated webcam would be slicker and easier to use. We need to think carefully … ⋅
Add clickable lesson links to calendar events that work in the Calendar app on mobiles and tablets (for students and customers)
Latest feedback 4 years ago
Add clickable links for the lesson location in calendar events that work in iCal on a Mac (tutors only)
20 Apr 2020:  Process for setting up clickable links has been adjusted to ensure no numbers appear in the text following the Zoom URL.… ⋅
Improve sound quality - especially important during piano/guitar/ukulele lessons
Latest feedback 4 years ago
Develop an easy-to-use shared folder system for managing homework
Tutors need an easy way of setting homework tasks and sharing worksheetsStudents need an easy way of submitting homeworkTutors need an easy… ⋅
Latest feedback 4 years ago
Add clickable links for the lesson location in calendar events that work in iCal on a Mac (tutors only)
20 Apr 2020:  Process for setting up clickable links has been adjusted to ensure no numbers appear in the text following the Zoom URL.… ⋅
Make it quicker and easier for students to start screensharing
Zoom's default security settings changed recently so that tutors had to specifically and manually allow students to start screen sharing. W… ⋅

published 4 years ago
Add a new section to the user guide about fixing common problems
7 May 2020: this is now available. We'll continue to add further details about common problems and solutions as often as we can. ⋅

published 4 years ago
Write easy to follow instructions for students and parents
This is now available at the link below. Updates will be made on a regular basis to enhance the existing content and add new content.Zoom U… ⋅

published 4 years ago
Provide more online resources for tutors and students to use during their online lessons
All our tutors now have access to the popular education website eChalk. This is a fantastic platform with a vast collection of over 1,000 c… ⋅

published 4 years ago
Make it easier for the student/parent to join a lesson, even if they don't have access to reminder emails and the lesson calendar
18 Apr 2020:  Email sent to all tutors, requesting that all their students write down the meeting ID somewhere safe and easy to access… ⋅

published 4 years ago
Make it easier for everyone to control which video appears largest on their screen
9th April 2020: the tutor user guide now includes full step-by-step instructions explaining how to control video pinning and video spotlig… ⋅

published 4 years ago
Develop a set-up/training session for new students so that they already know how the system works when they attend their first online lesson
published 4 years ago
Write a user guide for tutors
published 4 years ago
Make it easy for students and parents to join online lessons by sending automated emails which contain a clickable link
published 4 years ago
Develop an effective onboarding process for tutors so that they are confident with the system before they start teaching lessons online
This is now in place, and is regularly reviewed to allow continuous optimising of the process. This in turns increases the confidence level… ⋅

published 4 years ago
Add clickable lesson links to location of calendar events that work in the Calendar app on iPhones and iPads (tutors only)
published 4 years ago